1. All bookings not made locally should be reconfirmed with our office either the day before departure or 24 hours prior to departure.
2. Fullers GreatSights Bay of Islands reserves the right to cancel departures, arrange alternative transport, itineraries and services when necessary. Departures and itineraries are subject to sea and weather conditions. To the extent permitted by law, all our liability for damage to your property, disruption to travel plans, or mental injury is excluded. This exclusion is subject to any rights or remedies you may have under the Consumer Guarantees Act 1993.
3. For the comfort of all passengers and in accordance with New Zealand government legislation, smoking is not permitted on our vessels or tour coaches. Regular stops are made on tours for the comfort of all passengers.
4. Entry fees and meals are not included except where stated.
5. All prices stated are in New Zealand Dollars and include 12.5% Goods and Services Tax. Prices are subject to change without notice.
6. Children's fares - Under 15 years. Infants under 5 years no charge when not occupying a seat, however please advise sales staff when an infant is travelling.
7. Cancellations must be received by Fullers GreatSights Bay of Islands no later than 6pm on the day prior to the cruise or tour departure. Passengers who have not cancelled will be considered "no shows" and no refunds are available.
8. A Twin Tour Special of $155.00 adult, $77.50 child applies if you purchase any two of the following products: Dolphin Cruise to the Hole in the Rock, Cape Reinga and Discover Hokianga. Note: Russell Mini Tour is not included in the Twin Tour Special. If you do wish to swim dolphins on the Dolphin Cruise to the Hole in the Rock, please pay an additional $30pp.
9. The Twin Tour Special can not be used in conjunction with any other offer discount or promotion.
10. Brochure validity: This brochure is valid until 30 September 2010 & supersedes all other issues.

Overnight Cruise Terms and Conditions

Reservations/Confirmations/Payment/Cancellation Procedure

1. FIT Bookings:
Reservations with pax names received and confirmed by ICG . Clients to reconfirm 48 hours prior to departure.

Cancellation fees:
(i) Outside 30 days - No charge
(ii) 29 -10 days - 50% refund (or 50% cancellation fee charged)
(iii) Inside 10 days - Nil refund (or 100%cancellation fee charged)

2. Cabin Allocation:
All cabins are identical on both decks. Cabins will be allocated on a run of vessel basis at the discretion of the cruise director.

3. Cabin/Sole Occupancy:
In the event that sole occupancy of a cabin is required the single person rate will apply.

4. Children:
One child (5-14 years inclusive) sharing with one adult will be charged on an adult/child twin share basis. One adult sharing with one child (5-14 years inclusive) will be charged at the Adult single rate.

5. Infants:
(1-4 years inclusive) may travel in twin share cabins only and are charged at the child rate. Babies (0-12 months of age) travel FOC and may travel in twin share cabins only. Note: Infants/babies not encouraged.

6. Baggage:
Only an overnight bag should be brought on board for passenger convenience and safety reasons. Limited lock up storage facilities are available.

7. Great Sights Overnight Cruise Ship reserves the right to cancel departures, arrange alternative transport, itineraries and services when necessary. Departures and itineraries are subject to sea and weather conditions. To the extent permitted by law, all our liability for damage to your property, disruption to travel plans, injury is excluded. This exclusion is subject to any rights or remedies you may have under the Consumer Guarantees Act 1993

8. All prices include GST. Are subject to InterCity Groups (NZ)Ltd trading conditions. Rates are subject to change.

Conference / Charter Terms and Conditions

Conditions of Sale

Reservations Procedures

For bookings, please contact us as follows:

Central Reservations
Great Sights Bay of Islands
Maritime Building, Waterfront
P O Box 145
Paihia
Bay of Islands
New Zealand

Local Reservations Hotline
0800 653 339
Tel: +64 9 402 7421

Reservations:

0800 653 339 (local tollfree)
Fax: +64 9 402 7831
Email: greatsightsboi@intercitygroup.co.nz

For bookings, please contact Pat Frost on:

Tel: +64 9 402 7421
Email: patf@intercitygroup.co.nz

Great Sights Bay of Islands reserves the right to alter prices, cancel departures, arrange alternative transport, itineraries and services when necessary. Departures and itineraries are subject to sea and weather conditions.

Where another company or persons operate the tour or cruise Great Sights Bay of Islands is acting only as Sales Agent. Responsibility and liability for the operation of the land and sea transport lies with that operator.

Cancellations:

Cancellations must be received by us no later than 5 (five) working days prior to the cruise or tour departure.

Deposit:

A deposit of 15% is required to hold the booking 5 (five) days prior to departure.

Billing

Companies who hold a credit account with us will be invoiced after the client has travelled for the agreed nett rate. Invoices are issued on a monthly basis and statements are issued monthly. Full payment is due on the 20th of the month following the date of invoice.

Payments

For credit account holders, payments are due by the 20th of the month following the date on the invoice. Late payments may incur a penalty charge. Payments can be made by cheque in New Zealand dollars and sent to:

Great Sights Bay of Islands
Maritime Building, Waterfront
P O Box 145
Paihia, Bay of Islands New Zealand

Or direct credited to our bank account:

Account name: InterCity Group (NZ) Ltd
Account number: 02-0192-0515307-25
Bank: Bank of New Zealand
Branch: Newmarket, Auckland

Conditions of Carriage:

InterCity Group (NZ) Ltd, trading as Great Sights Bay of Islands, is not responsible for any injury to passengers or damage to property for any cause whatsoever. Entry fees are not included unless otherwise stated. All departures are subject to demand, sea and weather conditions.

Great Sights Bay of Islands reserve the right to cancel any departure and vary itineraries in the interest of passenger safety and comfort.

To the extent permitted by law, all our liability for damage to your property, disruption to travel plans, or mental injury is excluded. This exclusion is subject to any rights or remedies you may have under the Consumer Guarantees Act 1993.

Pricing:

All fares quoted in our sales brochures are retail, NZ$ and include GST. All prices are typically valid for a minimum of 12 months however they are subject to change without notice. Our validity period is 01 Oct - 30 Sept.

Smoking Policy

For the comfort of all passengers and in accordance with New Zealand government legislation, smoking is not permitted on our vessels or tour coaches.

Disabled Passengers

We have wheelchair access onto Tiger V, and Tangaroa lll. Please advise us at the time of booking if you have clients with special requirements so that we can appropriately assist them.

Commentary

A detailed commentary is provided by the skipper/driver on all cruises and tours. This commentary is in English. Printed guide sheets are available on board vessels and coaches in German, Japanese and Mandarin.