For bookings, please contact us as follows:
Maritime Building, Waterfront
P O Box 145
Bay of Islands
Local Reservations Hotline
0800 653 339
Tel: +64 9 402 7421
0800 653 339 (local toll free)
Fax: +64 9 402 7831
For group or charter enquiries, please contact Mike Murphy: email@example.com
Fullers GreatSights Bay of Islands reserves the right to alter prices, cancel departures, arrange alternative transport, itineraries and services when necessary. Departures and itineraries are subject to sea and weather conditions.
Where another company or persons operate the tour or cruise Fullers GreatSights is acting only as Sales Agent. Responsibility and liability for the operation of the land and sea transport lies with that operator.
Cancellations must be received by us no later than 5 (five) working days prior to the cruise or tour departure.
A deposit of 15% is required to hold the booking 5 (five) days prior to departure.
Companies who hold a credit account with us will be invoiced after the client has travelled for the agreed nett rate. Invoices are issued on a monthly basis and statements are issued monthly. Full payment is due on the 20th of the month following the date of invoice.
For credit account holders, payments are due by the 20th of the month following the date on the invoice. Late payments may incur a penalty charge. Payments can be made by cheque in New Zealand dollars and sent to:
Maritime Building, Waterfront
P O Box 145
Paihia, Bay of Islands New Zealand
Or direct credited to our bank account:
Account name: InterCity Group (NZ) Ltd
Account number: 02-0192-0515307-25
Bank: Bank of New Zealand
Branch: Newmarket, Auckland
InterCity Group (NZ) Ltd, trading as Fullers GreatSights Bay of Islands, is not responsible for any injury to passengers or damage to property for any cause whatsoever. Entry fees are not included unless otherwise stated. All departures are subject to demand, sea and weather conditions.
Fullers GreatSights reserves the right to cancel any departure and vary itineraries in the interest of passenger safety and comfort.
To the extent permitted by law, all our liability for damage to your property, disruption to travel plans, or mental injury is excluded. This exclusion is subject to any rights or remedies you may have under the Consumer Guarantees Act 1993.
All fares quoted in our sales brochures are retail, $NZ and include GST. All prices are typically valid for a minimum of 12 months however they are subject to change without notice. Our validity period is 01 Oct - 30 Sept.
For the comfort of all passengers and in accordance with New Zealand government legislation, smoking is not permitted on our vessels or tour coaches.
We have limited wheelchair access onto Dolphin Seeker. Please advise us at the time of booking if you have clients with special requirements so that we can appropriately assist them.
A detailed commentary is provided by the skipper/driver on all cruises and tours. This commentary is in English. Printed guide sheets are available on board vessels and coaches in German, Japanese and Mandarin.
1. The passenger acknowledges and gives consent for Fullers GreatSights/InterCity Group by itself or through an agent to take photographs, audio or video recordings, or other forms of recordings that capture the passenger’s image, likeness, voice, performance or all of these (“Images”) during the course of this activity / tour. The passenger acknowledges and gives consent for InterCity Group to receive and use Images of the passenger from other.
2. InterCity Group may use Images for marketing and promoting its services. The ways in which the Images will be used for marketing purposes include, but are not limited to, incorporating the Images in print, broadcast, internet media, direct marketing channels, downloadable content and applications, and all other media, platform or technology now known or to be developed for distribution around the world. The Images may be altered, modified, changed, combined or incorporated into other works.
3. The passenger has a right to request access to the passenger’s Images and to correction of those Images to ensure they are complete and not misleading. However, the passenger acknowledges that if the Images have been incorporated into marketing materials, it may not be reasonably practicable for InterCity Group to make any changes to the Images. The passenger authorises InterCity Group to refuse the request to correction in such circumstances.
We are proud to be one of only three commercial tourism operators in the Bay of Islands who are licenced by the Department of Conservation to interact with marine mammals. Interaction is strictly limited by the rules of the licence and we take this responsibility very seriously. Here are the basic details of our marine mammal licence so you can understand why we do what we do during your cruise.
Our crew are thoroughly trained on all aspects of interacting with dolphins and whales. Please listen carefully to all explanations and instructions they give you.